FAQ’s
Your First Visit!
We know coming to physio for the first time can feel a little daunting, especially when you're in pain or unsure what's wrong. That's why we make your first visit as comfortable and straightforward as possible.
You'll have a private, one-on-one consultation with one of our physiotherapists who will take the time to really listen to what's been going on. No rushing, no guessing, just genuine, attentive care from the moment you walk in.
During your appointment we'll carry out a thorough assessment to get to the bottom of your problem, explain exactly what we find in plain language, and put together a clear treatment plan so you know precisely what to expect going forward.
Our goal is simple! help you feel better, get better, and stay better.
What to Bring
Comfortable clothing that you can move in for the evaluation
Doctor's referral (not required, only if applicable) and any imaging (X-ray, MRI, etc.) for your problem
For Workers Compensation or DVA (We are a WorkCover Approved facility) please bring your referral, insurance details, and claim number
If you have a Care Plan, please bring it, along with your doctors details, so we can liase with them
Private Health Fund card for on the spot rebates through HICAPS
Our Vision
A community in which all people achieve their full potential for health and well-being. We work to be trusted by patients, a valued partner in the community, and creators of positive change within ourselves, and within each other.
